Support Articles

Troubleshooting and How-To Guides

How to block emails on Outlook
1. In Outlook, click on an email from the sender you want to block. 2. Click on the arrow next to "Junk." 3. Click on "Block."  Cli...
Wed, 13 Oct, 2021 at 12:31 PM
How to Configure the Android Outlook App for Office 365
The Microsoft Outlook app is the recommended way to access your Office 365 email and calendar on an Android device.  Note: Two-step authenticati...
Fri, 5 Mar, 2021 at 8:59 PM
How to Enable Flash for Online Courses!
Flash Is Going Away at the End of 2020 Flash isn’t completely gone—yet. Instead, Chrome blocks Flash by default with the message “Flash was blocked on th...
Tue, 8 Dec, 2020 at 1:09 AM
How to whitelist a domain in Gmail?
How to whitelist a domain in Gmail?  1.Log into your Gmail account. 2. Click on the gear icon at the top right corner.  3. Click on the “See all settin...
Mon, 3 Jun, 2024 at 1:03 PM
iPhone Sign in to Exchange Account (Office 365)
Set up an Outlook account on the iOS Mail app Outlook for Microsoft 365 Office 2019 Outlook for Microsoft 365 for Mac More... If you're trying...
Wed, 10 Feb, 2021 at 7:55 PM
Locked Printing Main Office Printer MP C3003
To print sensitive information on a shared Ricoh printer, you can use the Locked Job option to prevent the document from being released until you’re standin...
Tue, 20 Aug, 2024 at 1:36 PM
MS Office 365 - Change how much mail to keep
Change how much mail to keep Click File > Account Settings > Account Settings. Select an Exchange or Microsoft 365 account, and then click Cha...
Wed, 24 Mar, 2021 at 7:28 PM
No: H Drive
Issue: The :H Drive is not appearing in File Explorer. Troubleshooting Steps: 1. Open the Hamachi app on your computer and verify it is turned and o...
Wed, 14 Aug, 2024 at 2:43 PM
QuickBooks Company File Missing
Issue: Company file is missing or can’t be found in QuickBooks. It can also happen if your computer is disconnected from the path where the QuickBooks file ...
Thu, 12 Sep, 2024 at 11:18 AM
QuickBooks Freezes when Exporting to Microsoft Excel
This article walks you through the steps to resolve an issue where QuickBooks freezes or locks up while attempting to export data to Microsoft Excel. Is...
Wed, 14 Aug, 2024 at 11:32 AM